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Employee lifecycle: hiring to exit, one accountable owner

Employee lifecycle management services cover every people event from offer to exit: offer and appointment letters, KYC (Know Your Customer) and certificate verification, onboarding, confirmations, increments, promotions, transfers, and exits with full and final settlement. True HR runs all of it as one service, with one always-current file per employee.

One file per employee, always current

The journey

Four stages, every event closed on paper

Most lifecycle failures are not dramatic. They are a confirmation letter nobody issued, a transfer that never reached payroll, an exit file missing one document. We close every event the month it happens.

From offer to exit: what each stage puts on file

Every stage ends in paper. One sheet on a station is one letter or record added to the employee's file.

  1. Stage 01

    Join

    Goes on the file

    • Offer letter
    • Appointment letter
    • KYC and certificate verification
    • Nominations, bank and PF details
    • Induction checklist
  2. Stage 02

    Grow

    Goes on the file

    • Confirmation letter
    • Increment letter
    • Performance documentation
  3. Stage 03

    Move

    Goes on the file

    • Promotion letter
    • Transfer letter
    • Role and reporting change record
  4. Stage 04

    Exit

    Goes on the file

    • Resignation acceptance
    • Notice period and recovery workings
    • Full and final settlement working
    • Relieving letter
    • Experience letter

    Exit closes the file

The 4 stages of the employee lifecycle in order, with the letters and records each one adds to the employee's file. A taller stack is a stage that produces more paper. The cards below set out what True HR does at each stage.

Stage 01: Join

Offer to Day 1, documented

  • Offer and appointment letters issued on lawyer-reviewed formats
  • KYC (Know Your Customer) checks and certificate verification before joining
  • Onboarding: forms, nominations, bank and PF (Provident Fund) details captured once
  • Induction checklist closed and filed in the employee's record

Stage 02: Grow

Confirmations and increments, on the date

  • Probation tracked, confirmation letters issued when due, never forgotten
  • Increment letters computed, drafted and released with the payroll cycle
  • Performance documentation maintained alongside every revision
  • Each event updates payroll and the employee file in the same step

Stage 03: Move

Promotions and transfers, without loose ends

  • Promotion letters with revised designation and compensation structure
  • Inter-state transfers mapped to the right PT (Professional Tax) and LWF (Labour Welfare Fund) rules
  • Role and reporting changes reflected in records and payroll together
  • Location changes checked against state registrations before they take effect

Stage 04: Exit

Clean exits, closed on paper

  • Resignation acceptance, notice period and recovery workings documented
  • Full and final settlement computed: dues, leave encashment, gratuity, recoveries
  • Relieving and experience letters issued on time
  • Exit closes the file: every document accounted for, nothing pending

The proof

One file per employee, always current

When an inspector, an auditor or a tribunal asks for an employee's history, the answer is one indexed file, not a hunt across inboxes and cupboards. Here is what each file holds.

Inside one employee file

6 sections
  1. 01Letters

    Offer, appointment, confirmation, increment, promotion and transfer letters

  2. 02Identity and verification

    KYC documents, verified certificates and background check outcomes

  3. 03Nominations

    Nominations for PF, gratuity and insurance, kept current after life events

  4. 04Leave, attendance and pay

    Leave records, attendance history and payroll revisions in one sequence

  5. 05Conduct and grievances

    Disciplinary notes and grievance records, where they exist

  6. 06Exit papers

    Resignation, settlement working, relieving and experience letters

One file per employee, always current

Each event is filed the month it happens, so the file is complete on the day someone asks for it.

The 6 sections of an employee file, top sheet to bottom, and the single indexed file they make up.
Without one file

A hunt across inboxes and cupboards

Letters, registers and personnel files sit in different places, with gaps such as a missing appointment letter or a lapsed nomination.

With one file

One indexed file per employee

Every letter and record in one sequence, kept current all along, so a settlement working is ready in days, not weeks.

Left: records kept apart, with a dashed outline where a document is missing. Right: the same records as one indexed file. When True HR takes over, it collects what exists, indexes it into one file per employee and flags the gaps.

Why this matters at exit

Full and final settlement disputes usually turn on documents: the appointment letter, the leave balance, the gratuity nomination. Because the file was kept current all along, the settlement working is ready in days, not weeks. Check what a departing employee is owed with our gratuity calculator.

People ops automation

How do the small things never get missed?

The moments that build culture run on the same discipline as the filings. Our systems track the dates, so nothing depends on someone remembering.

Work anniversaries

Tracked automatically, so the note goes out on the day, not a week later.

Increments due

Due dates surface before the cycle, with the draft letter ready for approval.

Rewards and recognition

R&R and gifting workflows run on schedule, with records of what went to whom.

Birthdays

Flagged to managers in advance. Small thing, remembered every time.

Where lifecycle sits in the plans

Employee lifecycle, attendance and leave are included in the HR Complete and Scale + Global plans, on a fixed monthly retainer with no per-employee charges. See the full plan and slab matrix.

Frequently asked questions

What does employee lifecycle management include?

Every people event from offer to exit: offer and appointment letters, KYC and certificate verification, onboarding, probation and confirmation tracking, increment and promotion letters, inter-state transfers, and exits with full and final settlement and relieving documentation. Each event updates the employee file and payroll together, so records never drift apart.

How is full and final settlement handled when an employee exits?

We compute the complete settlement: pending salary, leave encashment, gratuity where eligible, bonus dues and any recoveries such as notice period shortfall or advances. The working is shared for your sign-off, the payment is processed with the payroll cycle, and relieving and experience letters are issued once the settlement closes.

Who drafts the letters, and are they legally sound?

True HR drafts every letter on standard formats that lawyers specialising in labour law have reviewed. Offer, appointment, confirmation, increment, promotion, transfer, warning and relieving letters all come from the same reviewed library, so what you issue is consistent and defensible.

What happens when an employee transfers between states?

State rules travel with the employee. We remap Professional Tax and Labour Welfare Fund deductions to the new state, check the establishment registrations at the receiving location, issue the transfer letter, and update payroll and the employee file in the same step, before the next cycle runs.

Can you take over lifecycle records from our current setup?

Yes. We collect existing letters, registers and personnel files during migration, index them into one file per employee, flag gaps such as missing appointment letters or lapsed nominations, and agree a closure plan. Most migrations complete within the first month alongside the payroll parallel run.

Every employee event, closed the month it happens

Book a 30-minute scoping call. We will map your headcount, states and current records, and send a firm, slab-wise quote within two working days.

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